Please click on the link below to email us your enquiry, discounts are often available, weekend and short breaks out of peak season, please contact us through the link below or directly through the details on our contacts page. Our Terms and Conditions of booking are below..

Prices start at £890 per week, weekend breaks and other short breaks available by prior agreement please see our rates below or contact us with your dates for pricing.  

CALL ON 01633 441161 or email heddwch01@btinternet.com


Changeover day


Friday Changeover, Weekends short break holidays available Friday to Monday, 

plus other flexible dates available out of peak season.


Booking notes


50% Non-refundable deposit taken on booking, balance due 8 weeks before 

arrival. 


We also reserve the right to charge a £300 Damage deposit taken with final 

payment and returned within 2 weeks of departure subject to damage inspection.


 

HEDDWCH

Rental Contract – Terms and Conditions HETC 002

 

The statutory rights of a person who deals as consumer are not affected by these booking conditions. Information and assistance on the statutory rights of consumers are available from Trading Standards Departments or Citizens’ Advice Bureaux.

  1. Each contract for the hire of a property is made on and subject to these booking conditions (“Contract”). All Contracts are between (1) a customer (“you”) and (2) Mr. & Mrs. Weedon T/A Heddwch Properties the owner of Heddwch, Millmoor Way, Broad Haven, Pembrokeshire SA62 3JJ (“We” or “Us”).
  2. (a) Bookings made two months or more prior to the first day of the hire period must be accompanied by a deposit of 50% of the total price for the property. Bookings made less than two months prior to the first day of the hire period must be accompanied by payment in full of the total price for the property. Payment may be made by personal cheque, debit card, credit card, bank transfer or such other method as agreed by us. Where a booking is made two months or more prior to the first day of the hire period, unless payment in full of the total price is received by us at least eight weeks prior to the first day of the hire period, we will be entitled to treat such booking as cancelled and the provisions of condition 6 will apply.

For the purposes of this condition 2, “total price” means price for the property, plus any additional charges that may apply, such as fuel or pet charges, as set out and/or advised at the time of booking.

  1. Subject to clause 4 below, a confirmed booking entitles you to occupy the relevant property from 3pm on the first day of the hire period to 10am on the last day of the hire period. Under no circumstances will you have exclusive occupation of the property at any time and we, the Owner or our representatives retain the right to enter the property at any reasonable time for any reasonable cause, and including without limitation the carrying out of any repairs deemed reasonably necessary to the property and/or its contents and facilities and immediately in the case of an emergency.
  2. Whilst we will take all reasonable steps not to do so, we must reserve the right to cancel any booking at any time. In such circumstances we will, to the extent reasonably possible, offer you the choice of an alternative property or a full refund, less a pro rata sum for each day or part thereof that you occupy the property. We will not have any other liability whatsoever in respect of such cancellation. If we offer and you accept an alternative property, a Contract between you and us or the owner of an alternative property will be deemed to be formed on and subject to these booking conditions.
  3. All and any cancellations by you must be made in writing and all purported cancellations not made in writing will have no effect. If written cancellation is made two months or more before the first day of the hire period, we will use all reasonable efforts to re-let the property for the hire period and will act reasonably in doing so. If successful, we will refund such proportion of monies paid by you as we are able to recover from such re-letting, less an administrative charge of £50.00 for each separate booking required to re-let the property for the entirety of the cancelled period. If we are unable to re-let the property for the entirety of the cancelled period, we will be entitled to retain the daily price for the number of days the property is un-let during the cancelled period up to the full value of the deposit paid.
  4. If a booking is cancelled by you in writing less than two months before the first day of the hire period, we will use all reasonable efforts to re-let the property and will act reasonably in doing so. If successful, we will refund such proportion of the monies paid by you as we are able to recover from such re-letting, less an administrative charge of £50.00 for each separate booking required to re-let the property for the entirety of the cancelled period. If we are unable to re-let the property for the entirety of the cancelled period, we will be entitled to retain the daily price for the number of days the property is un-let during the cancelled period, up to a maximum of the total price for the property (including charges connected to the property). If the total price for any booking has not been paid as at the date of cancellation, you will remain liable for any cancellation fees incurred pursuant to conditions 5 and/or 7 and we will be entitled to invoice you for such cancellation fees. Our invoices are payable within thirty (30) days of the invoice date.
  5. If you need to make any changes to your booking two months or more prior to the first day of the hire period, including date and/or property changes, we will use reasonable endeavours to accommodate such changes but this is strictly subject to availability and if we are not able to accommodate your requested changes, your original booking will remain in effect. If we are able to make the changes requested, we reserve the right to make a £50.00 administration charge for each change. We will have no obligation whatsoever to attempt to make any changes to your booking requested less than two months prior to the first day of the hire period, but may, in our sole discretion, elect to comply with your request subject to a £50.00 administration charge for each change. If any change which we make to your booking in accordance with this condition 7 is a change to the property originally booked, a new Contract between you and us will be deemed to be formed on and subject to these booking conditions. If you have already paid us more than the total price for the alternative booking together with any administration charges levied by us pursuant to this condition 7, we will refund the difference to you. If the total price for the new booking together with any administration charges levied by us pursuant to this condition 7 exceeds the total price for the original property, you must pay the difference to us. If you fail to pay such sum to us at least 8 weeks prior to the first day of the hire period or, if later, within 7 days of the date of our invoice, we will be entitled to treat the booking as cancelled and the provisions of condition 6 will apply.
  6. As a condition of your booking, you warrant and undertake:

(a) that all information provided to us, including without limitation all occupant details, is true and accurate in all respects;

(b) to leave the property, its contents and facilities in the same state of repair and condition upon vacation as they were at the start of the hire period fair cleaning excepted;

(c) to pay, at reasonable cost, for all repairs and all replacements of items rendered beyond repair required as a result of your occupation of the property. Purchase of replacements directly by you may be permitted provided that damages are notified as soon as possible and at all times whilst you are in occupation and an appropriate replacement is agreed in advance with us, fair wear and tear excepted.

(d) to act promptly and reasonably in respect of any problems arising at the property and to bring these to the attention of us as soon as reasonably practicable;

(e) not to use the property for any non-residential purpose without the express prior consent of us

(f) to take all reasonable safety and security measures at the property during the hire period, including without limitation all reasonable precautions to avoid the risk of fire and to keep the property locked when unattended;

(g) not to engage in anti-social behaviour and/or criminal activity and to respect other local residents and the locality;

(h) to comply with the specific requirements of the property, including but not limited to, the maximum permitted occupancy, including numbers of pets and observe the NO SMOKING rule within the property, garden areas excepted.

(i) not to share the property with anyone who is not a member of the party and not to allow your guests to stay overnight;

(j) to keep any permitted pets under control at all times, not to allow pets into bedrooms or furniture, not to leave pets unattended in the property and to be responsible for their pets including financially responsible for any damage caused or costs incurred by your pets, to ensure any fouling caused by your pet is suitably collected and disposed of; and

(k) to use fuel and utilities sensibly and appropriately and to be responsible for any additional charges made by us for excessive fuel and/or utility consumption during your stay.

  1. In certain circumstances, we require a deposit in respect of your stay at the property. This deposit is in addition to the deposit paid by you pursuant to condition 2(a) and, if required, is payable by you at the time of making your booking. This deposit is a ‘damage bond’ and will be refunded, less any deductions made pursuant to condition 8(c), within 14 days of the end of the hire period.
  2. Without prejudice to any legal rights and/or remedies, we reserve the right to evict all or any occupants of the property at any time where we deem this reasonably necessary as a result of a breach of any of the provisions of condition 8 without refund, and without prejudice to any other of our rights.
  3. We reserve the right to refuse any booking in our sole discretion and in particular but without limitation any booking for use by large single sex groups such as hen and stag parties.
  4. We will not have any liability whatsoever for any personal injury or loss and/or damage to personal property, save where such loss and/or damage arises as a result of negligence or wilful default on our part and/or on the part of the Owner. You indemnify us and the Owner for any costs, damage or loss which are incurred at or to the property where insurance is rendered void due to properties not being kept locked and secure.
  5. In the unlikely event of a problem arising during the hire period, you must let us know as soon as possible in order to give us an adequate opportunity to address the complaint. If a problem arises outside normal business hours, we ask that you telephone us on (01633 441161 and leave a message, setting out the details of the problem and a contact telephone number. If the problem is concerning the property itself, and is an emergency, please contact us on 07766 550712 or 07766 550723 whilst you are still at the property so that this can be addressed whilst you are at the property. If a complaint regarding the property is not raised until you have left, then we are unlikely to be able to verify this, you will not be entitled to any remedy or compensation. If a complaint is raised by you as soon as the problem arises (and in any event during your stay) we will use all reasonable endeavours to rectify the matter but no guarantee is offered that this can be rectified during your stay. If we are unable to rectify the matter of the complaint you acknowledge and agree that no refund will be provided by us or the Owner. If you are dissatisfied with any aspect of our service more generally, please let us know as soon as possible and in any event within 14 days following the end of the hire period.
  6. Whilst we will do what is reasonably practicable to try to rectify any mechanical or electrical problem once we have been made aware of it in accordance with condition 13, no refunds will be given and neither we nor any property owner will have any liability whatsoever in respect of mechanical or electrical failures.
  7. All comments left for or photographs sent to us may be used (free of charge) in any marketing material. The pictures will be credited with the name on the accompanying correspondence where possible.
  8. You are completely responsible for your personal belongings during your stay and no liability can be accepted by us for any loss or damage. If any articles are left behind, you should contact us as soon as possible that these can be searched for. If lost items are found they can be forwarded on receipt of the postage costs from you. Items which are not claimed will only be kept for 4 weeks before being disposed of.
  9. We will not have any liability whatsoever for any curtailment and/or cancellation of your holiday and/or any other detriment which results from any event outside our reasonable control, including but not limited to weather conditions, power cuts, road works and governmental action.
  10. Nothing in these conditions will limit or exclude any liability for death and/or personal injury caused by negligence or for any other matter in respect of which it would be illegal or unlawful to do so.
  11. This agreement is made on the basis that the property is to be occupied by you for a holiday as set out in the Housing Act 1988 Schedule 1 paragraph 9 and you acknowledge that the tenancy granted by this agreement is not an assured tenancy and that no statutory periodic tenancy will arise when it ends.
  12. In all disputes and interpretation of this Contract, English and Welsh law will apply and the parties submit to the non-exclusive jurisdiction of the English and Welsh courts. If a court finds that any of these booking conditions are void, illegal or unenforceable, in whole or in part, the remainder of the conditions will continue to be valid and have full force and effect.